--- title: "Stock is available, but the shelf is empty | Fortune AI" description: "A promoted item remains in the backroom while its shelf facing is empty. See the evidence, approved action and result comparison." canonical: https://www.fortuneai.app/industries/retail-operations/stories/on-shelf-availability/ language: en --- [Retail analytics](https://www.fortuneai.app/industries/retail-operations/) [Overview](https://www.fortuneai.app/industries/retail-operations/)[Applications](https://www.fortuneai.app/industries/retail-operations/applications/)[How it works](https://www.fortuneai.app/industries/retail-operations/workflow/)[Application stories](https://www.fortuneai.app/industries/retail-operations/stories/)[Buyer FAQ](https://www.fortuneai.app/industries/retail-operations/faq/) [Industries](https://www.fortuneai.app/industries/) / [Retail analytics](https://www.fortuneai.app/industries/retail-operations/) / [Application stories](https://www.fortuneai.app/industries/retail-operations/stories/) / Stock is available, but the shelf is empty Retail analytics # Stock is available, but the shelf is empty Match shelf gaps with item, inventory and display records. Notify the floor lead, assign replenishment and verify the shelf after the task.  On-shelf availability & replenishment [Open full image](https://www.fortuneai.app/assets/deck-capabilities-20261103/retail-on-shelf-availability-60a14a394479.webp) 01 · Record the first operation ## What the team finds A promoted item remains in the backroom while its shelf facing is empty. Connect the camera-observed gap with the authorized item reference, stock record and campaign plan. 02 · Decide at a later review ## Who acts, and what changes Responsible team · Floor lead and replenishment associate The floor lead assigns replenishment with a due time and checks the shelf when the associate reports completion. At the later review, the manager adjusts refill timing for the next promotion. 03 · Verify in the next comparable operation ## How the team checks the result For the next comparable promotion, compare shelf-gap minutes, refill completion and sales in the matched trading window. Keep the item and shelf evidence with the result. The result to review Shelf-gap duration, replenishment completion and display compliance [Explore this application](https://www.fortuneai.app/industries/retail-operations/applications/on-shelf-availability/)[See how the product works](https://www.fortuneai.app/industries/retail-operations/workflow/) More operating situations ## Different situations A different next move - [Store traffic grows. Sales do not.](https://www.fortuneai.app/industries/retail-operations/stories/foot-traffic-conversion/) - [Carry the best service conversation into the next sale](https://www.fortuneai.app/industries/retail-operations/stories/sales-service-coaching/) - [Make the promotion reach every store](https://www.fortuneai.app/industries/retail-operations/stories/campaign-execution/) - [Open checkout capacity where the queue builds](https://www.fortuneai.app/industries/retail-operations/stories/tasks-outcomes/) - [Close the inspection issue with evidence](https://www.fortuneai.app/industries/retail-operations/stories/store-inspections/) - [Take the store review from answer to follow-up](https://www.fortuneai.app/industries/retail-operations/stories/management-reporting/) [All application stories](https://www.fortuneai.app/industries/retail-operations/stories/) Fortune AI ## Bring one operating question See your records, the relevant scene and an accountable next action in one review. [Request a demo](https://www.fortuneai.app/book/)