--- title: "Three order channels, one packing and handoff team. | Fortune AI" description: "Counter, delivery and drive-thru orders share the kitchen, then compete for packing capacity. See the evidence, approved action and result comparison." canonical: https://www.fortuneai.app/industries/restaurant-operations/stories/channel-throughput/ language: en --- [Restaurant operations intelligence](https://www.fortuneai.app/industries/restaurant-operations/) [Overview](https://www.fortuneai.app/industries/restaurant-operations/)[Applications](https://www.fortuneai.app/industries/restaurant-operations/applications/)[How it works](https://www.fortuneai.app/industries/restaurant-operations/workflow/)[Application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/)[Buyer FAQ](https://www.fortuneai.app/industries/restaurant-operations/faq/) [Industries](https://www.fortuneai.app/industries/) / [Restaurant operations intelligence](https://www.fortuneai.app/industries/restaurant-operations/) / [Application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/) / Three order channels, one packing and handoff team. Restaurant operations intelligence # Three order channels, one packing and handoff team. Review how drive-thru, counter and delivery demand share labor and handoff capacity.  Channel throughput [Open full image](https://www.fortuneai.app/assets/vertical-stories/restaurant-operations-03.webp) 01 · Record the first operation ## What the team finds Counter, delivery and drive-thru orders share the kitchen, then compete for packing capacity. Align channel orders and outstanding demand with observed packing and handoff activity. 02 · Decide at a later review ## Who acts, and what changes Responsible team · Restaurant shift manager At the channel review, approve a peak packing split and channel handover rule. Assign the shift lead to implement coverage without leaving another channel unsupported. 03 · Verify in the next comparable operation ## How the team checks the result With a similar channel mix, verify coverage. Compare completion time and throughput by channel alongside total labor and overtime. The result to review Dine-in, delivery and drive-through throughput [Explore this application](https://www.fortuneai.app/industries/restaurant-operations/applications/channel-throughput/)[See how the product works](https://www.fortuneai.app/industries/restaurant-operations/workflow/) More operating situations ## Different situations. A different next move. - [Find the delay across the complete order journey.](https://www.fortuneai.app/industries/restaurant-operations/stories/speed-of-service/) - [Done in KDS. Still waiting to be handed over.](https://www.fortuneai.app/industries/restaurant-operations/stories/order-handoff/) - [Put the next shift at the real service bottleneck.](https://www.fortuneai.app/industries/restaurant-operations/stories/labor-optimization/) [All application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/) Fortune AI ## Bring one operating question. See your records, the relevant scene and an accountable next action in one review. [Request a demo](https://www.fortuneai.app/book/)