--- title: "Done in KDS. Still waiting to be handed over. | Fortune AI" description: "The KDS order is cleared, but the bag still needs packing, drinks or delivery to pickup. See the evidence, approved action and result comparison." canonical: https://www.fortuneai.app/industries/restaurant-operations/stories/order-handoff/ language: en --- [Restaurant operations intelligence](https://www.fortuneai.app/industries/restaurant-operations/) [Overview](https://www.fortuneai.app/industries/restaurant-operations/)[Applications](https://www.fortuneai.app/industries/restaurant-operations/applications/)[How it works](https://www.fortuneai.app/industries/restaurant-operations/workflow/)[Application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/)[Buyer FAQ](https://www.fortuneai.app/industries/restaurant-operations/faq/) [Industries](https://www.fortuneai.app/industries/) / [Restaurant operations intelligence](https://www.fortuneai.app/industries/restaurant-operations/) / [Application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/) / Done in KDS. Still waiting to be handed over. Restaurant operations intelligence # Done in KDS. Still waiting to be handed over. Link KDS completion with pickup-area activity and the agreed order identifier.  Order handoff [Open full image](https://www.fortuneai.app/assets/vertical-stories/restaurant-operations-02.webp) 01 · Record the first operation ## What the team finds The KDS order is cleared, but the bag still needs packing, drinks or delivery to pickup. Use an agreed order label, QR or pickup position to link the digital status to the physical handoff. 02 · Decide at a later review ## Who acts, and what changes Responsible team · Restaurant shift manager In the later handoff review, the shift manager approves a complete-order check and named pickup owner. Assign the next peak handover between the kitchen and front counter. 03 · Verify in the next comparable operation ## How the team checks the result At the next comparable peak, verify identified orders reach pickup and are handed over. Compare KDS-clear-to-handoff time and recorded missing or repeated handoffs. The result to review KDS completion against evidenced order handoff [Explore this application](https://www.fortuneai.app/industries/restaurant-operations/applications/order-handoff/)[See how the product works](https://www.fortuneai.app/industries/restaurant-operations/workflow/) More operating situations ## Different situations. A different next move. - [Find the delay across the complete order journey.](https://www.fortuneai.app/industries/restaurant-operations/stories/speed-of-service/) - [Three order channels, one packing and handoff team.](https://www.fortuneai.app/industries/restaurant-operations/stories/channel-throughput/) - [Put the next shift at the real service bottleneck.](https://www.fortuneai.app/industries/restaurant-operations/stories/labor-optimization/) [All application stories](https://www.fortuneai.app/industries/restaurant-operations/stories/) Fortune AI ## Bring one operating question. See your records, the relevant scene and an accountable next action in one review. [Request a demo](https://www.fortuneai.app/book/)