01 · Record the first operation
What the team finds
A promotion brings more visitors, but POS conversion falls at the busiest counters. Match visits, display dwell and actual service coverage within the same store and trading window to locate the missed selling opportunity.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Store manager
At the later store review, assess the AI recommendation to bring an associate to the affected counter earlier. The store manager approves the coverage window and assigns the floor lead to execute it.
03 · Verify in the next comparable operation
How the team checks the result
At the next comparable promotion, confirm the associate was in place. Compare POS conversion, sales per labor hour and waiting using the same visit definition and trading window.