01 · Record the first operation
What the team finds
An appointment is on time, but the trailer departs late. Align arrival, dock occupation, active unloading and release rather than treating the whole visit as handling.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Distribution center manager
In a later dock review, approve door assignment and an unloading-team start time based on the delay interval. The distribution manager assigns the next appointment handover.
03 · Verify in the next comparable operation
How the team checks the result
At comparable appointments, verify the door and crew plan. Compare trailer dwell, active handling and time waiting for release.