01 · Record the first operation
What the team finds
One team waits for transfers while another accumulates handling work. Align WMS workload with work, travel and waiting by customer-load type.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Distribution center manager
At the labor review, approve staggered coverage between receiving and transfer. Assign team leads and handover times around the next customer-load cycle.
03 · Verify in the next comparable operation
How the team checks the result
Verify the handovers in the next matched cycle. Compare throughput per labor hour and overtime while keeping customer mix and handling requirements visible.