01 · Record the first operation
What the team finds
The resource plan calls for more lanes, but staff handovers delay opening. Align the approved schedule with observed staffed posts and actual lane starts.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Terminal operations manager
At the operations review, approve explicit relief and lane-opening responsibilities. Assign each handover before the next departure wave.
03 · Verify in the next comparable operation
How the team checks the result
In the next matched wave, verify opening against the plan. Compare staffing execution, queue wait and unstaffed planned capacity.