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Truck dwell
Measure arrival-to-departure intervals and review loads beyond the team's agreed threshold.
Decision: Investigate detention with a time-stamped record.
Illustrative target · 90 to 65 min/truckMeasure receiving dwell and coordinate unloading to release 25 minutes per truck.Illustrative scenario, not measured results. Outcomes require the stated target to be achieved and validated on site.
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Door utilization
Compare occupied and empty time by dock door and hour.
Decision: Separate a capacity shortage from uneven door allocation.
Illustrative target · 80% / 40% to 65% / 55%Measure door occupancy and balance assignments to narrow the utilization gap by 30 points.Illustrative scenario, not measured results. Outcomes require the stated target to be achieved and validated on site.
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Ambient staging
Review how long visible pallets remain in an agreed staging zone and how long a cold-room door stays open.
Decision: Prioritize a handoff for operational review.
Illustrative target · 18 to 10 min/palletMeasure visible staging time and prioritize transfer to cut dwell by 8 minutes per pallet.Illustrative scenario, not measured results. Outcomes require the stated target to be achieved and validated on site.
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Pick-floor coverage
Count workers present by zone and shift; compare with shipment records when available.
Decision: Review whether coverage follows outbound demand.
Illustrative target · 45 to 20 min/shiftMatch pick-floor coverage to outbound demand to cut uncovered time by 25 minutes.Illustrative scenario, not measured results. Outcomes require the stated target to be achieved and validated on site.