01 · Record the first operation
What the team finds
WMS says the load is ready, but it remains in staging after the truck arrives. Align ready time, actual dock arrival and loading start with dock appointments and the relevant footage.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Warehouse and dispatch leads
In a later dispatch meeting, review the suggested load order and forklift coverage. The dispatch lead approves the next-shift staging plan and assigns who brings each load to the dock.
03 · Verify in the next comparable operation
How the team checks the result
At the next comparable dispatch peak, confirm staging and release followed the plan. Compare ready-to-dock time, loading delay, truck turnaround and overtime.