01 · Record the first operation
What the team finds
Task completions look on schedule, but the shift runs into overtime. Match WMS events to observed handling, travel and waiting to find where ready work sits between recorded milestones.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Warehouse and dispatch leads
At the shift review, assess whether repeated travel or a shared forklift is constraining output. The warehouse lead approves a revised route, staging position or equipment window and assigns its execution.
03 · Verify in the next comparable operation
How the team checks the result
Compare the next shift with a similar order mix and paid hours. Verify the route change, then compare units per labor hour, gap time and overtime.