Check the event
Records: POS and KDS tickets, table IDs and agreed service-time targets. Physical evidence: Pass handoffs and food arriving at the matched table.
Assign & close
Move the delayed plate or send a runner and confirm table delivery
Improve the next operation
Ticket time, first-dish time and completed delivery follow-ups
A practical question
Can AI track food from the kitchen to the table?
Use order and table references to connect POS or KDS timing, the pass and observed delivery. Alert the expo lead to an agreed delay, assign the runner and verify the handoff; review ticket and first-dish times by daypart.
Inside the platform
From a rule to a completed result
Respond to today’s event and improve the next operation. Keep the rule, evidence, owner and result connected.
Build a rule in plain language
Describe the operating goal. Review the cameras, data, threshold and responsible team before enabling the rule.
See the workflowRoute a verified event to its owner
Connect the event, supporting evidence and next action. Track acknowledgement, due time, escalation and completion in the same record.
See the workflowTurn evidence into reports and next actions
Ask a question or schedule a report. Receive cited findings, an action plan for approval and a comparison of the resulting business outcome.
See the workflow