01 · Record the first operation
What the team finds
Guests are seated but the section server has not arrived; the POS has no order yet. Match seat time and the first observed visit against the agreed table-service target.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Section server and floor manager
The assigned server receives the table, elapsed time and evidence. The floor manager reassigns support if needed. At the later review, the manager adjusts section coverage for the next rush.
03 · Verify in the next comparable operation
How the team checks the result
Confirm the table was attended, then compare time to greet and check waiting in the same sections during the next comparable daypart.