
01 · Record the first operation
What the team finds
After the event, guests leave through several exits while a shuttle queue spills into a walkway. Align the departure interval, exit plan and shuttle schedule with actual flow.
02 · Decide at a later review
Who acts, and what changes
Responsible team · Departure lead and transport or guest services team
The departure lead sends approved support to manage the affected waiting area. At the later transport review, the team revises shuttle staging and exit assignments for the next similar event.
03 · Verify in the next comparable operation
How the team checks the result
At the next comparable departure, compare time to clear by exit, shuttle queue duration and open-walkway coverage under similar attendance and transport conditions.